A Better Customer Experience for a Local Flooring Business.
Hardwood & Carpet Center — Atlanta, GA · Flooring & Renovation
Hardwood & Carpet Center — Atlanta, GA · Flooring & Renovation
A Better Customer Experience for a Local Flooring Business.
Hardwood & Carpet Center did not come to CoreX just needing a website. They are an established flooring business with over a decade of experience and hundreds of completed projects across Metro Atlanta. They came because they wanted a better experience for their customers — from first contact to final payment — and they were open to building that with new tools.
Hardwood & Carpet Center had built a strong reputation in Atlanta through word-of-mouth and 500+ completed projects. But their website wasn't keeping up. Potential customers were landing on it and leaving — and the phone wasn't ringing the way it should have been.
Industry
Flooring & Renovation
Location
Atlanta Metro, GA
The old site looked dated and didn't load well on mobile — where most of their traffic was coming from. There was no clear way to request a quote, no way to pay a deposit online, and no way to send invoices without sitting down at a computer for 30-40 minutes. Leads were either calling competitors or just not calling at all.
We rebuilt the site from the ground up — clean, fast, and built to convert on mobile. We added online payment capability so clients can leave a deposit from their phone before the job even starts. Then we set up a digital invoicing system that lets Adrian generate and send professional invoices in minutes from his phone, with owner approval before anything goes to the client.
The invoicing system and online deposits went live the same week. Clients started booking with deposits. And Adrian went from spending 40+ minutes on each invoice to about 5 minutes, reviewed and sent from his phone on the way to the next job. The business didn't change. What changed was how easy it was for customers to find them, trust them, and reach out.
"CoreX took our business to a completely different level. Our clients have a much smoother experience working with us — everything from reaching out to getting an invoice is easy and professional. Our clients notice the difference, and it shows in how they talk about us."
— Adrian Bobeanu, Owner · Hardwood & Carpet Center